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FAQ

Shipping

Delivery Info

Where is MORRITZ located ?

What happens to unclaimed packages?

Do i have to pay import fees?

My parcel didn't arrive but the tracking states it did. Why?

Returns

Can i return a product?

How i return a product ?

Who pays for the return?

Payments

How can i pay?

What payment methods can i use?

What should I do if my credit card or debit card doesn't go through?